Over the past 40 years, I have attended a wide array of leadership training courses and MBA programs. I have found that PMLGs experiential training approach is the most dynamic and transformative of them all.
USAA
Advanced Stakeholder Management
Conflict Management, Critical Thinking, Negotiation, Influencing – 1 to 2 days
Identifying and Assessing Stakeholders
- Techniques for Identifying Stakeholders
- Measuring Stakeholder Influence and Impact on the Program
- Mitigating Stakeholder Risk
- Building and Maintaining Trust
Understanding and Managing Conflict
- Sources of Conflict
- Analyzing Conflict
- Conflict Mapping
- Levels of Conflict
- Strategies for Managing Conflict
- Responses to Conflict – Benefits and Risks
- Avoidance
- Accommodation
- Compromise
- Competition
- Collaboration
- Role Play Exercise in Conflict Resolution
Techniques for Effective Negotiation and Influencing
- Planning for a Negotiation Session
- Tools for Effective Negotiation
- Role Play Exercise in Negotiation