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Program Management Excellence

Day 1:

  • Overview of Program Management
  • Interface Between Project, Program and Portfolio Management
  • Differences in Roles Between Program Managers and Project Managers
  • Differences Between Program Management Processes and Project Management Processes
  • Leading Project Managers
  • Case Study – Identifying Causes of Program Failure
  • Initiating and Planning a Program
    • Developing Business Case
    • Identifying Program Benefits and Tying Them to Strategic Initiatives


Day 2:

  • Review of Case Study
  • Initiating and Planning a Program
    • Developing the Program Charter
    • Developing the Program WBS
    • Identifying and Assessing Stakeholders
    • Preparing the Program Communication Plan
    • Program Estimating
    • Creating Program Schedule
  • Case Study:  Apply Techniques to a SunTrust program


Day 3:

  • Review of Case Study
  • Controlling Programs
    • Status Reporting
    • Reviewing Project Artifacts
    • Influencing Decision Making and Negotiation
    • Measuring Benefits
    • Closing Out Projects
  • Closing Out Programs
    • Measuring Benefits
    • Capturing Lessons Learned
    • Transitioning Benefits Measurement

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Knowing the tools is one thing, knowing how to use them is another thing entirely. And to be able to work and perform with so many different personalities and tap into all the wisdom in the training was an extraordinary experience!

Patricia Bens


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